Shipping Policy
Shipping Policy – NA Mart
At NA Mart, we ensure your eyewear is delivered quickly, safely, and at no additional cost. Read below to understand our shipping process and guidelines.
1. Shipping Locations
We offer free shipping across Pakistan, making it easy and affordable for you to get your desired eyeglasses, sunglasses, or prescription glasses delivered to your doorstep.
2. Shipping Charges
- Free Shipping: All orders qualify for free shipping, with no additional courier service charges.
3. Delivery Time
- Orders are delivered within 3 to 7 business days.
- Customized orders, such as prescription glasses, may take additional time depending on lens preparation.
4. Order Processing
- Orders placed before 4:00 PM will be processed on the same day.
- Orders placed after 4:00 PM or on weekends/holidays will be processed the next business day.
5. Tracking Your Order
Once your order has been shipped, you will receive your tracking information via WhatsApp on your registered contact number. This allows you to monitor the status of your shipment conveniently.
6. International Shipping
Currently, we do not offer international shipping. Our services are limited to customers within Pakistan.
7. Questions or Concerns?
If you have any questions about your order or shipping, feel free to contact us:
- WhatsApp: 0344 5451259
- Email: help.namart@gmail.com
- Support Hours: Monday – Saturday, 9:00 AM to 9:00 PM